Privacy Policy

This Privacy Policy describes how SIPP collects, uses, and protects your Personal Information when you visit or make a purchase from our website.

Contact

If you have questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at:
contact@sippkw.com

Or by mail at:
SIPP Co. – Kuwait

Collecting Personal Information

When you visit our website, we may collect certain information about your device, your interaction with the site, and information necessary to process your purchases.

Device Information

  • Purpose of collection: to load the site accurately for you, and to analyze site usage for optimization.

  • Source of collection: collected automatically when you access our website using cookies, log files, or similar technologies.

  • Personal Information collected: IP address, browser type, time zone, pages viewed, search terms, and how you interact with the site.

Order Information

  • Purpose of collection: to provide products or services, process payments, arrange for delivery, issue invoices and order confirmations, and communicate with you.

  • Source of collection: collected directly from you.

  • Personal Information collected: name, billing address, shipping address, payment details (processed securely), email address, and phone number.

Customer Support Information

  • Purpose of collection: to assist you with inquiries and support requests.

  • Source of collection: collected directly from you when you contact us.

Minors

Our site is not intended for individuals under the age of 18. We do not knowingly collect information from minors. If you believe your child has provided us with Personal Information, please contact us so we can delete it.

Sharing Personal Information

We only share your Personal Information with trusted third-party service providers when necessary to:

  • Deliver orders

  • Process secure payments

  • Comply with legal requirements

We do not sell or trade your Personal Information to third parties.

Using Personal Information

We use your Personal Information to:

  • Provide and deliver our products

  • Process your payments securely

  • Communicate with you about your order

  • Share updates about new products and offers (only if you opt in)

Retention

We will retain your Personal Information for our records as long as necessary to provide you with our services, unless and until you request deletion.

Cookies

Cookies are small files stored on your device when you visit our website. We use cookies to:

  • Improve your browsing experience

  • Remember your preferences (such as language and region)

  • Track site usage to help us improve

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our site.

Do Not Track

Our website does not change its data collection practices in response to “Do Not Track” signals from browsers.

Changes

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. The updated version will always be available on our website.

Complaints

If you are not satisfied with how we handle your data, you may contact us at:
contact@sippkw.com

We take all privacy concerns seriously and will do our best to resolve them promptly.

Last updated: September 2025